I’M JOEL, SENIOR PRODUCT DESIGNER. I TRANSFORM BUSINESS GOALS AND COMPLICATED SYSTEMS INTO
elegant digital solutions and memorable experiences.
Since 2017, I've designed a range of polished and functional digital products and services, working across software development and marketing teams — helping businesses concept, design, and ship things that deliver real results.
Product Design | GenAI | User Experience | User Interface Design | Prototypes | Design Thinking | Design Systems | User Research | Concepts | Designer-Developer Collaboration | Motion Design | Digital Marketing
Selected Work👇
CLIENT
Kuusakoski | 2024
Improving customer experience with a new Customer Portal
My Impact
I worked in tight partnership with the client and development team to define, design, and launch the new Customer Portal. We successfully reduced Kuusakoski's customer service workload and significantly improved the user experience for all their customers.
CLIENT
DB Pro | 2024
SQL Governor: Designed for the long run
My Impact
Through analysis of the existing product, in a team of two designers, I identified key usability opportunities and translated them into redesigned set of features that simplify workflows and improve efficiency. I elevated the overall visual design language. I delivered practical direction and tools for DB Pro's development team to go forward with design driven product. DB Pro can now deliver better experiences for their clients while reducing support and training costs.
CLIENT
Sharper Shape | 2023
Reduced costs via streamlined processes
My Impact
Designed multiple new features for utility infrastructure management software, in co-op with front-end, AI and management teams. We enhanced data visibility by creating dashboards and data directory with GIS and pointcloud integration. I defined and maintained design patterns for better usability. I optimised development processes for reduced shipping time.
CLIENT
Nuuka | 2021-2022
User Experience, User Interface Design, Data Visualisation for better building performance
My Impact
Worked as a Lead Designer in SaaS product development, in co-op with front-end development and management teams. I created user flows for AI based analytic features and dashboard creator. I designed shared and feature specific components and guidelines, for a solid and scalable design system. I managed the project towards better co-op between design and code.
CLIENT
Cuuma | 2018-2021
SaaS products and native mobile app - a complete customer service platform
My Impact
Product design of Cuuma’s SaaS products and native mobile app - a customer service platform enabling companies to communicate internally and with their customers: phonebook exchange (PBX), switchboard, ticketing and chat.
Marketing pages
My Impact
Mapping customer journeys and internal business processes. Defining steps to achieve higher throughput. Creating scalable design systems to showcase the brand. Researching for content needs. Defining content strategy and creating visual assets to support marketing.